Episode 14

full
Published on:

5th Apr 2021

Advice for Students from Marketing Luminary Kevin Roberts

0:00-Introduction to series

0:50-Introduction to episode

3:54-Question #1: What would be your best advice for me to keep top-of-mind & take into my future career that will allow me to be the most valuable hire to a company I can be?

9:06-Question #2: How would you suggest business find the balance between being transparent enough to gain people's trust and respect but also holding back enough to keep things mysterious?

13:25-Question #3: Is there anything in particular that you think people in their twenties place as a low priority that you believe should be the opposite?

18:19-Question #4: What company would you go to learn the language of business? Would it still be P&G? Why or why not.

24:30-Question #5: How would you describe your leadership style and as a leader how have you tried to bring more hope and optimism?

29:10-Question #6: What is something you know now that you would go back in time and tell your younger self?

32:36-Question #7: What are your personal routines or boundaries you use to capitalize on technology while protecting yourself from letting it dominate your life?

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Learn more about the Sam M Walton College of Business.

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About the Podcast

It's a Customer's World with Andy Murray
Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating their quest to be more customer centric, but to be truly customer centric, it requires both a shift in mindset and ways of working, not just in marketing but in all parts of the organization. Through his initiative and this podcast series, Andy will be talking with practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today’s customer centric world.

About your host

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Walton College